Industries
One view across the whole estate.
Retail teams work across stores, shifts and busy floors. Logincident makes capturing every safety issue, customer incident and loss event effortless, then shows you the patterns across the estate.
The challenge in store
Stores report in silos
On a busy shop floor, the colleagues closest to an incident often have the clunkiest way to report it. Paper, inboxes and disconnected spreadsheets mean reports arrive late, and the patterns across stores are missed.
- Incidents and customer events logged late, or not at all
- Reports scattered across stores, inboxes and spreadsheets
- Loss and shrinkage events that take days to compile
- No single view of risk across the estate
14 stores · South region
Customer incidentBuilt for retail
Capture in store, see the whole estate.
Configure once for your standards, then roll it out across stores, regions and formats.
Capture anywhere
Mobile, QR and conversational reporting at the point of work, even offline.
Estate-wide visibility
A live view of incidents and actions across every store from one dashboard.
Spot the trends
Charts and AI surface loss and safety patterns across stores.
What you can report
Cover the whole estate, not just safety.
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Can colleagues report from the shop floor?
Yes, in seconds, from a QR code or short link with no login. Retail has high turnover and a lot of part-time and agency colleagues, which is exactly the population that never completes an account-based system.
Can we handle customer incidents and staff safety in one place?
Yes. Customer injury, staff safety, loss and security are report types in the same system, which matters because the same colleague often witnesses more than one and should not need to learn two processes.
Can we compare stores fairly?
By rate rather than count. A flagship store will always report more than a small one, so raw numbers make a busy honest store look worse than a quiet one that reports nothing.
See Logincident across your stores
Book a tailored walkthrough for your retail teams and standards.
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