Every non-conformance and defect, tracked to closure.
Logincident captures non-conformances, defects and process deviations for quality teams, with photographs, on mobile or by QR code. Reports are routed by severity, corrective actions are tracked to closure, and root-cause categories come from a list you define. Dashboards show whether a defect keeps recurring by location, line, shift or supplier.
The full picture of quality.
Non-conformances
Deviations from spec or standard, logged with severity and clear ownership.
Defects
Faults and failures captured on the spot, before they reach the customer.
Audits
Scheduled quality checks with photo evidence and findings tracked end to end.
Corrective actions
Root-cause fixes assigned, owned and tracked all the way to closure.
From the frontline app to the dashboard.
Nothing falls through the cracks
Every non-conformance is triaged, assigned and escalated by severity, so the right people act at the right time and corrective actions are tracked to closure, whether your certificate still sits with ISO 9001:2015 or you are working through what changed in the 2026 edition.
- Severity-based routing and escalation, configured to your team
- Corrective and preventive actions tracked to closure
- Root-cause categories on every non-conformance, from a list you define
- Quality trends and recurring issues surfaced in your dashboards
Auto-escalated to the quality lead and line supervisor. Two corrective actions assigned, each with a clear owner.
Three steps to better quality.
Capture
Anyone reports a defect in seconds, on mobile or by QR code, even offline.
Triage & act
Automatic escalation, ownership and corrective actions keep every report moving to closure.
Learn & improve
Dashboards surface quality trends, so you stop recurring defects at the source.
Part of one connected system.
Related reading
Notes from the working world.
A quiet hour is a start. What about the other hours?
Keep the quieter session people value. Then ask which parts of its welcome could last beyond the hour.
30 Sep 2026 · 5 min read
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ISO 9001:2015 was withdrawn today
The sixth edition landed on the day it was promised. The more useful question is what a working quality system leaves behind when the auditor asks.
16 Sep 2026 · 5 min read
Read article →Frequently asked questions
What counts as a quality report?
Non-conformance, defects and process deviations are the common ones, recorded against the standards and part numbers your business already uses rather than a generic template.
Is this a full quality management system?
No, and we would rather say so. Logincident is not a QMS and does not claim to replace one. It captures quality events accurately, routes them to the right person and shows the pattern across them over time. If you need full document control and formal CAPA workflow, that is a different category of product.
Can we see whether the same defect keeps coming from one place?
Yes, and that is usually the point of recording them. Because every report carries its location, line, shift or supplier, the dashboards can group by any of those, so a defect that looks random in a spreadsheet often turns out to be concentrated.
Make every defect count.
Tell us what your team reports and we will show you how it works in Logincident.
Contact us