Every claim and loss, captured and understood.
Logincident captures claims and loss events at the point of loss: what happened, when and where, who was involved, and photographs annotated at the scene. Reports are triaged by value and urgency and held as consistent loss data. Dashboards show loss patterns and cost drivers, including claims data from insurers or brokers uploaded alongside your own.
The full picture of loss.
Claims
Claim events captured with the detail your insurers and assessors need.
Losses
Damage, theft and disruption logged with cost detail and clear ownership.
Near-misses
The early warnings that help you head off the next costly loss.
Evidence
Photos, statements and documents attached to every claim record.
From the frontline app to the dashboard.
Nothing falls through the cracks
Every claim is triaged, assigned and escalated by value and urgency, so the right people act at the right time and clean, defensible loss data is captured for analysis.
- Severity-based routing and escalation, configured to your claims team
- Consistent, defensible loss data on every claim
- Claims timelines and loss mapping for a clear view
- Cost drivers and loss patterns surfaced across your book
Auto-escalated to the claims lead and site manager. Two follow-up actions assigned, each with a clear owner.
Three steps to fewer losses.
Capture
Anyone reports a claim or loss in seconds, on mobile or by QR code, even offline.
Triage & act
Automatic escalation, ownership and actions keep every claim moving and the loss data clean.
Visualise & learn
Dashboards surface loss patterns and timelines, so you tackle the causes that cost you most.
Part of one connected system.
Related reading
Notes from the working world.
Memories fade. The reason we started Logincident has not.
Gary Davison on the problem that started Logincident fourteen years ago, and why it still looks like a good reason to build a business.
15 Sep 2026 · 5 min read
Read article →
After the flood, should everything go back as it was?
After a flood, restoring a home can also be a chance to reduce future damage. Explore resilient repairs, Build Back Better and the homeowner's experience.
7 Sep 2026 · 5 min read
Read article →Frequently asked questions
What gets captured at first notification?
The detail that decides the claim later: what happened, when and where, who was involved, photographs annotated at the scene, and where relevant an injury marked on a body schematic or damage marked on a vehicle diagram. Capturing that at the point of loss is what stops a claim being reconstructed from memory weeks afterwards.
Can we bring in claims data we did not capture in Logincident?
Yes. Data Visualisation reads data captured elsewhere as well as data captured here, which matters when the claims picture is split between your own records and files from insurers, brokers or third-party administrators.
Can we see what is actually driving cost across a book of claims?
That is what the dashboards are for. Loss patterns and cost drivers become visible when claims from different sources sit in one structured set, and any figure drills back down to the records behind it, so a finding can be checked rather than argued with.
Make every loss count.
Tell us what your team reports and we will show you how it works in Logincident.
Contact us